Return Policy
No Return/Refund or Exchange Policy (Damage Exception)
At Prints Edward County, we strive to provide you with high quality and unique products. To ensure a smooth and efficient shopping experience, we have implemented the following No Return/Refund or Exchange Policy, with the exception of damaged items:
Damaged Items: We take great care in packaging and delivering your orders to prevent any damage during transit. However, if you receive a damaged item, please notify us within 48 hours of delivery. To report a damaged item, please provide us with the following information:
Order number
Detailed description or photographs showing the damage
Contact information
Upon receiving your report, we will assess the damage and determine the appropriate resolution. This may include a replacement of the damaged item or a store credit.
Non-Damaged Items: Please note that all sales at Prints Edward County are final, and we do not accept returns or exchanges for non-damaged items. We encourage you to carefully review product descriptions, specifications, and images before making a purchase.
Exceptions: The No Return or Exchange Policy applies to all products unless explicitly stated otherwise due to legal obligations or regulations. For any exceptions to this policy, the specific terms and conditions will be clearly outlined in the product description or accompanying documentation.
Contact Us: If you have any questions or concerns regarding our No Return or Exchange Policy or need assistance with a damaged item, please contact our customer support team. We are here to help and will strive to provide prompt and helpful support.
Changes to the Policy: We reserve the right to modify or update this No Return or Exchange Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our return and exchange terms.
By placing an order with Prints Edward County, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.
Thank you for choosing Prints Edward County. We appreciate your support and look forward to serving you with our high-quality products.